SHIPPING
We process orders Monday to Friday. Orders placed before 2:00 PM (UK time) are shipped the same day and delivered the next business day. Orders placed after 2:00 PM are processed the next business day.
Please refer to the table below for a clear breakdown of shipping timelines:
Order Time Processing Day Expected Delivery. Before 2:00 PM (Mon–Fri)Same DayNext Business DayAfter 2:00 PM (Mon–Wed)Next Business DayFollowing Business DayAfter 2:00 PM on ThursdayFridayMondayAfter 2:00 PM on Friday – SundayMondayTuesday
We do not offer weekend delivery.
During promotional periods, dispatch times may be longer than usual.
You’ll receive an email confirmation with tracking details once your order is shipped.
We ship globally from our hubs in the United Kingdom, Netherlands, and the USA.
RETURNS
We want you to be 100% satisfied with your purchase from Crep Protect.
We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
To be eligible for a return:
- Your item must be unused, unworn, in its original packaging, and with all tags attached.
To start a return, email us at info@crepprotect.com.
Returns are processed within 7 days. If your return is accepted, we’ll send you a return shipping label and instructions on how to send the item back to us.
Please note: Items sent without prior approval will not be accepted.
