By placing an order through our Website, you confirm that:
you are legally capable of entering into binding contracts, and you are at least 18 years old;

Ordering the Products and contracting
After placing an order, you will receive an e-mail from us acknowledging that we have received your order and setting out the order details. Please note that this is an acknowledgement only and does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation“). The contract between us (“Contract“) will only be formed when we send you the Dispatch Confirmation.

The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

If, at any time after you have placed the order, you wish to cancel or amend it you may do so by emailing us at [email protected] We shall not be obliged to accept any change, but if we do accept the change, we may be entitled to recover from you any unavoidable losses that we suffer as a result of the change and to alter the date for delivery and the price as a condition of accepting the change.

If we do not supply the Products to you for any reason, we will not charge you for those Products and will refund any money already paid for them. However we will not be responsible for compensating you for any other losses which you may suffer if we do not supply the Products.

You may cancel a Contract at any time within fourteen (14) working days, beginning on the day after you received the Product(s).

To cancel a Contract, you must inform us by emailing [email protected] and stating the order number quoted on your Dispatch Confirmation. You must also return any Products which were ordered under the Contract to us, in the same condition in which you received them, and at your own cost and risk.

You will receive a full refund of the price paid for the Products in accordance with our refunds and returns policy set out in clause 12.

Details of this statutory right, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision does not affect your statutory rights.

All Products advertised on our Website are subject to availability and you will be informed by email following the placing of your order if ordered Products are unavailable.

Risk and title
The Products will be at your risk from the time of delivery to your address.
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

The price of any Products will be as quoted in Pounds Sterling on our Website from time to time, except in cases of obvious error.

These prices include VAT (unless expressly stated as exclusive of VAT) but exclude delivery costs, which will be added to the total amount due as set out in clause 6 of these Terms.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation. The cost of foreign products and services may fluctuate.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

Full payment must be received and verified by us before your purchase can be guaranteed.

Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing via the email address at [email protected] This condition does not affect your statutory rights.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control.

If we are unable to fulfil or deliver an order due to events beyond our reasonable control, we shall not be responsible for the non-delivery or fulfilment of that order. We will attempt to complete delivery or fulfilment of all such orders as soon as the Force Majeure Event ends.

Please see our Privacy Policy for details as to how we treat your personal data.

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.